We would like to inform you that a scheduled maintenance will be carried out on the Caseware Cloud Service across the United States region within the Production environment.
The maintenance may cause intermittent unavailability of all Caseware Cloud services. The window's duration is a combined total for all servers in the Canada region. Service disruptions will be brief and occur only during the patch upgrade for each region-specific server.
We regret any inconvenience this may cause.
Posted Jul 11, 2025 - 05:08 UTC
This scheduled maintenance affects: United States (US) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).