Caseware Cloud Service Maintenance Notification - Cloud-based Engagement Solutions - Europe

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.
Posted Jan 05, 2026 - 23:55 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 05, 2026 - 23:46 UTC

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jan 05, 2026 - 23:45 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 05, 2026 - 22:00 UTC

Scheduled

We have scheduled planned maintenance for the Cloud-based Engagement Solutions Server to enhance system performance and reliability. During this maintenance window, all applications will be unavailable for the entire duration.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our services.
Posted Dec 22, 2025 - 20:19 UTC
This scheduled maintenance affected: Europe (EU) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock) and United Kingdom (UK) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).