Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 06, 2025 - 03:30 UTC
Scheduled
Please be advised that we will be performing scheduled infrastructure maintenance to the Canada region(s), Production environment.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock. The scheduled time of the maintenance window is a consolidated time of all the servers in the Canada region(s), hence it will not be a complete service outage for the entire time for individual regions.
Posted Nov 03, 2025 - 21:28 UTC
This scheduled maintenance affected: Canada (CA) (Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).