CaseWare Cloud Service Upgrade Notification ( Canada 2 )
Scheduled Maintenance Report for CaseWare Cloud
The scheduled maintenance has been completed.
Posted Oct 13, 2021 - 05:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2021 - 04:01 UTC
We will be performing scheduled maintenance to upgrade CaseWare Cloud Service to Cloud 31.2 for region Canada 2.

System(s) Affected: There will be a staged roll-out of this upgrade. Affected customers have been notified separately.

Expected Impact: All CaseWare Cloud services will be unavailable during the upgrade window.

Action Required: We recommend that you save your work and log out of CaseWare Cloud prior to the start of the maintenance period. If you are on Working Papers 2019 and higher, you can continue to work on your files offline. Earlier versions of Working Papers using Cloud security will be unavailable during the maintenance window.
Posted Oct 07, 2021 - 14:22 UTC
This scheduled maintenance affected: Canada (CA) (CaseWare Cloud Service (CA), SmartSync Cloud Service (CA), SE Platform (CA), AnalyticsAI (CA)).