Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2025 - 03:00 UTC
Scheduled
Please be advised that we will be performing scheduled infrastructure maintenance to the Canada and United States regions, Production environment.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Caseware Cloud Service, Cloud-based Engagement Solutions, SmartSync Services, Sherlock & Working Papers.
The hours of maintenance window is a consolidated time of all the servers in the Canada and United States regions, hence it will not be a complete service outage for the entire scheduled time for individual servers.
Posted Dec 11, 2024 - 20:43 UTC
This scheduled maintenance affected: United States (US) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock) and Canada (CA) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).