Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2026 - 14:30 UTC
Scheduled
Please be advised that we will be performing scheduled infrastructure maintenance to the Asia Pacificregion(s), Production environment.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock, Cloud Platform.
The scheduled time of the maintenance window is a consolidated time of all the servers in the Asia Pacific(s), hence it will not be a complete service outage for the entire time for individual regions.
Posted Jun 12, 2026 - 18:43 UTC
This scheduled maintenance affected: Asia Pacific (AP) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).