Caseware Cloud Service Maintenance Notification Europe

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.
Posted Apr 17, 2025 - 23:10 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 17, 2025 - 22:10 UTC

Scheduled

Please be advised that we will be performing scheduled infrastructure maintenance to the Europe region(s), Production environment.

Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock. The scheduled time of the maintenance window is a consolidated time of all the servers in the Europe region(s), hence it will not be a complete service outage for the entire time for individual regions.
Posted Apr 17, 2025 - 22:07 UTC
This scheduled maintenance affected: United Kingdom (UK) (Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock) and Europe (EU) (Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).