SmartSync Cloud Service, Degraded Performance for United States users

Incident Report for Caseware Cloud

Resolved

SmartSync Cloud Service monitoring has resumed successfully - Incident Resolved.
We apologize for any inconvenience.
Posted Mar 08, 2025 - 07:54 UTC

Investigating

We are experiencing a Degraded Performance of our SmartSync Cloud Service in the United States region(s). Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Posted Mar 08, 2025 - 07:14 UTC
This incident affected: United States (US) (SmartSync Cloud Service).