Please be advised that we will be performing scheduled infrastructure maintenance to the United States region(s), Production environment. Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock. The scheduled time of the maintenance window is a consolidated time of all the servers in the United States region(s), hence it will not be a complete service outage for the entire time for individual regions.
Posted Dec 17, 2025 - 18:13 UTC
This scheduled maintenance affects: United States (US) (Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).