Caseware Cloud Service Maintenance Notification Canada and United States

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.

Posted Dec 13, 2024 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 13, 2024 - 04:00 UTC

Scheduled

We would like to inform you that a scheduled maintenance will be carried out on the Caseware Cloud Service across the Canada and United States regions within the Production environment.

The maintenance may cause intermittent unavailability of all Caseware Cloud services.
The maintenance window's duration is a combined total for all servers in the Canada and United States regions. Service disruptions will be brief and occur only during the patch upgrade for each region-specific server.

We regret any inconvenience this may cause.

Posted Dec 02, 2024 - 22:21 UTC

This scheduled maintenance affected: United States (US) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform) and Canada (CA) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform).