The Europe/UK CaseWare Cloud Service has been restored to normal operation.
We thank you for your patience and understanding during the service disruption.
Posted Jan 15, 2021 - 23:52 UTC
Monitoring
CaseWare Cloud Service has resumed normal activity in Europe/UK . We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Posted Jan 15, 2021 - 23:37 UTC
Update
We continue to investigate the partial outage of our CaseWare Cloud Service in Europe/UK.
No additional information is available at this time but we will continue to keep you informed as new information becomes available.
Posted Jan 15, 2021 - 22:37 UTC
Investigating
We are currently experiencing a partial outage of our CaseWare Cloud Service in Europe/UK. We are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
Posted Jan 15, 2021 - 21:37 UTC
This incident affected: Europe (EU) (Caseware Cloud Service, SmartSync Cloud Service, Data Analytics Platform) and United Kingdom (UK) (Caseware Cloud Service, SmartSync Cloud Service, SE Platform, Data Analytics Platform).