Caseware.com site, Major Outage for all users

Incident Report for Caseware Cloud

Resolved

This incident has been resolved.
Posted May 18, 2026 - 14:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2026 - 14:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 18, 2026 - 14:08 UTC

Investigating

We are experiencing a Major Outage of our Caseware.com site, with limited impact to users accessing the website.
Our teams are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
We apologize for any inconvenience.
Posted May 18, 2026 - 13:57 UTC