Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 19, 2026 - 02:00 UTC
Scheduled
Please be advised that we will be performing scheduled infrastructure maintenance to the United States region(s), Production environment.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock, Cloud Platform.
The scheduled time of the maintenance window is a consolidated time of all the servers in the United States region(s), hence it will not be a complete service outage for the entire time for individual regions.
Posted Jun 18, 2026 - 16:57 UTC
This scheduled maintenance affected: United States (US) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).