Caseware Cloud Service Maintenance Notification Canada

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.

Posted Jun 17, 2026 - 02:10 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 17, 2026 - 02:00 UTC

Scheduled

Please be advised that we will be performing scheduled infrastructure maintenance to the Canada region(s), Production environment.

Expected Impact: The Cloud services will be intermittently unavailable.
The primary services affected are Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock, Cloud Platform.

The scheduled time of the maintenance window is a consolidated time of all the servers in the Canada region(s), hence it will not be a complete service outage for the entire time for individual regions.

Posted Jun 12, 2026 - 18:40 UTC

This scheduled maintenance affected: Canada (CA) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).