Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 05, 2024 - 03:00 UTC
Scheduled
Please be aware that we will be performing scheduled maintenance to the Caseware Cloud Service in the Canada region, Production environment.
Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are SE, Collaborate, SmartSync Services & Working Paper.
The hours of the maintenance window is a consolidated time of all the servers in the Canada region. The service will be intermittently affected only a short period during the patch upgrade to each region specific server.
For impact precision to all areas a shorter maintenance window notification will be displayed in local time format during the login process to Caseware Cloud.
Posted Aug 29, 2024 - 12:24 UTC
This scheduled maintenance affected: Canada (CA) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform).