Caseware Cloud Service Maintenance Notification Europe

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.

Posted Jan 17, 2025 - 01:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 16, 2025 - 21:01 UTC

Scheduled

Please be advised that we will be performing scheduled infrastructure maintenance to the Europe region, Production environment.

Expected Impact: The Cloud services will be intermittently unavailable. The primary services affected are Caseware Cloud Service, Cloud-based Engagement Solutions, SmartSync Services, Sherlock & Working Papers.

The hours of maintenance window is a consolidated time of all the servers in the Europe region, hence it will not be a complete service outage for the entire scheduled time for individual servers.

Posted Dec 11, 2024 - 20:40 UTC

This scheduled maintenance affected: Europe (EU) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock) and United Kingdom (UK) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform, Sherlock).