A fix has been implemented and we are monitoring the results.
Posted Oct 23, 2026 - 18:18 UTC
Update
We are still implementing the fix.
Our teams are actively working to restore normal functionality, and we will provide another update within the next hour.
Posted Oct 23, 2026 - 17:41 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 23, 2026 - 16:44 UTC
Investigating
We are investigating an issue affecting access to GL transaction data within engagements across multiple regions. Some users may be unable to access the Transactions page, transaction detail links, or related transaction information. GL data imports are not affected.
Our teams are actively working to restore normal functionality. We will provide another update within the next hour.
Posted Oct 23, 2026 - 16:42 UTC
This incident affected: Canada (CA) (Data Analytics Platform), United States (US) (Data Analytics Platform), and Europe (EU) (Data Analytics Platform).