CaseWare Cloud Service Upgrade Notification ( United States 1 / United States 2 / United States 3 / United States 4 )

Scheduled Maintenance Report for Caseware Cloud

Completed

The scheduled maintenance has been completed.
Posted Oct 19, 2021 - 06:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2021 - 04:04 UTC

Scheduled

We will be performing scheduled maintenance to upgrade CaseWare Cloud Service to Cloud 31.2 for the regions United States 1 / United States 2 / United States 3 / United States 4.

System(s) Affected: There will be a staged roll-out of this upgrade. Affected customers have been notified separately.

Expected Impact: All CaseWare Cloud services will be unavailable during the upgrade window.

Action Required: We recommend that you save your work and log out of CaseWare Cloud prior to the start of the maintenance period. If you are on Working Papers 2019 and higher, you can continue to work on your files offline. Earlier versions of Working Papers using Cloud security will be unavailable during the maintenance window.
Posted Oct 14, 2021 - 16:11 UTC
This scheduled maintenance affected: United States (US) (Caseware Cloud Service, SmartSync Cloud Service, Cloud-based Engagement Solutions, Data Analytics Platform).