SE Platform Partial Outage for Users in Canada
Incident Report for Caseware Cloud
Resolved
The Canada SE Platform has been restored to normal operation.

We thank you for your patience and understanding during the service disruption.
Posted May 06, 2021 - 13:28 UTC
Monitoring
SE Platform has resumed normal activity in Canada.

We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Posted May 06, 2021 - 13:07 UTC
Investigating
We are currently experiencing a partial outage of our SE Platform in Canada. We are working to identify the root cause and determine the necessary corrective actions.

RCT and PBC Requests are unavailable.

An update will be provided within the hour.
Posted May 06, 2021 - 12:56 UTC