SE Platform Partial Outage for Users in Canada
Incident Report for Caseware Cloud
Resolved
The Canada SE Platform has been restored to normal operation.
We thank you for your patience and understanding during the service disruption.
Posted Sep 15, 2022 - 20:20 UTC
Update
SE Platform has resumed normal activity in the Canada region.
We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Posted Sep 15, 2022 - 20:14 UTC
Monitoring
Maintenance has scheduled and the Canada SE Platform is still facing the issue .
We are actively monitoring our systems . We will continue to provide updates as necessary.
The required maintenance has been scheduled and details can be found here:
https://status.casewarecloud.com/incidents/bspnbzdxxjkw
We will provide further updates once the outage has been resolved.
Posted Sep 15, 2022 - 19:14 UTC
Investigating
We are currently experiencing a partial outage of our SE Platform in the Canada region. We are working to identify the root cause and determine the necessary corrective actions.
An update will be provided within the hour.
Posted Sep 15, 2022 - 18:23 UTC