SE Platform Partial Outage for Users in Australia
Incident Report for Caseware Cloud
Resolved
The Australia SE Platform has been restored to normal operation.

We thank you for your patience and understanding during the service disruption.
Posted Jul 21, 2021 - 08:35 UTC
Monitoring
SE Platform has resumed normal activity in Australia.

We are actively monitoring our systems to ensure that there are no residual issues. We will continue to provide updates as necessary.
Posted Jul 21, 2021 - 08:16 UTC
Update
We continue to investigate the partial outage of our SE Platform in Australia.

No additional information is available at this time but we will continue to keep you informed as new information becomes available.
Posted Jul 21, 2021 - 07:30 UTC
Investigating
We are currently experiencing a partial outage of our SE Platform in Australia. We are working to identify the root cause and determine the necessary corrective actions.

An update will be provided within the hour.
Posted Jul 21, 2021 - 06:30 UTC