CaseWare Cloud and Smartsync Cloud Service Issue Identified For Customers (UK)
Incident Report for Caseware Cloud
Resolved
This incident has been resolved.
Posted Jan 10, 2019 - 15:12 UTC
Monitoring
The service is operational and we will continue monitoring the situation.
Posted Jan 10, 2019 - 12:22 UTC
Update
We are continuing to investigate the issue.
Posted Jan 10, 2019 - 11:16 UTC
Investigating
An issue has been detected for UK customers by our automated monitoring systems. This affects the CaseWare Cloud, SmartSync Cloud Services, and any associated API calls. We are investigating the issue, please stand by.
Posted Jan 10, 2019 - 10:02 UTC
This incident affected: Europe (EU) (Caseware Cloud Service, SmartSync Cloud Service).