The service is operational and we will continue monitoring the situation.
Posted Jan 10, 2019 - 18:03 UTC
Update
The SmartSync service for UK customers is recovering. We continue to investigate the issue.
Posted Jan 10, 2019 - 17:20 UTC
Investigating
An issue has been detected for UK customers by our automated monitoring systems. This affects the SmartSync Cloud Services, and any associated API calls. We are investigating the issue, please stand by.
Posted Jan 10, 2019 - 16:17 UTC
This incident affected: Europe (EU) (Caseware Cloud Service, SmartSync Cloud Service).